1. Introduction
Welcome to Arielle's Party Rentals. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our services to you.
Personal Information
When you make a reservation, contact us, or use our services, we may collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Event details and preferences
- Communication history with our team
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website information
- Device information and operating system
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your rental reservations
- Communicating with you about your orders and events
- Providing customer support and responding to inquiries
- Sending you updates about our services and promotions (with your consent)
- Improving our website and services
- Ensuring the security and integrity of our services
- Complying with legal obligations
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors for secure transactions
- Delivery and setup services
- Website hosting and analytics providers
- Customer support platforms
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
6. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Third-Party Services We Use
- Google Analytics for website analytics
- Stripe for payment processing
- Mailchimp for email communications
- Social media platforms for marketing
7. Your Rights
You have certain rights regarding your personal information, including:
Access
Request access to the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information in certain circumstances.
Portability
Request a copy of your data in a portable format.
Opt-out
Opt out of marketing communications at any time.
Complaints
File a complaint with relevant data protection authorities.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.