1. Introduction
Welcome to Arielle's Party Rentals. These Terms of Service ("Terms") govern your use of our website, services, and rental equipment. By accessing our website, making a reservation, or using our services, you agree to be bound by these Terms.
Arielle's Party Rentals provides party rental services including but not limited to tables, chairs, jumpers, bounce houses, and other party equipment. These Terms apply to all customers, clients, and users of our services.
If you do not agree with any part of these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Rental Agreement Terms
By making a reservation with Arielle's Party Rentals, you enter into a rental agreement that includes the following terms:
Reservation Requirements
All reservations require a valid credit card and contact information. Reservations are confirmed upon receipt of payment.
Rental Period
Standard rental period is 24 hours. Extended rentals may be available for additional fees.
Delivery & Setup
We provide delivery and setup services within our service area. Additional fees may apply for extended distances.
Equipment Condition
All equipment is inspected before delivery. Customers must report any damage within 2 hours of delivery.
Age and Capacity Restrictions
Our inflatable equipment has specific age and capacity restrictions that must be strictly followed:
- Children under 3 years old are not permitted on inflatable equipment
- Maximum capacity limits must not be exceeded
- Adult supervision is required at all times
- No rough play, climbing on walls, or flips are allowed
3. Payment and Cancellations
Payment Terms
Payment is required at the time of reservation. We accept major credit cards, debit cards, and cash payments.
- A 50% deposit is required to secure your reservation
- Remaining balance is due 48 hours before the event
- Late payments may result in cancellation of your reservation
- All prices are subject to applicable taxes and fees
Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both parties:
Weather-related cancellations may be rescheduled at no additional cost, subject to availability.
4. Customer Responsibilities
As a customer of Arielle's Party Rentals, you are responsible for:
Site Preparation
Ensure the delivery area is clear, level, and accessible for our equipment.
Supervision
Provide adequate adult supervision for all equipment use during the rental period.
Power Requirements
Ensure adequate electrical outlets are available and accessible for inflatable equipment.
Safety Compliance
Follow all safety instructions and guidelines provided with the equipment.
Prohibited Activities
The following activities are strictly prohibited:
- Using equipment in inclement weather (rain, high winds)
- Allowing more than the maximum capacity on inflatables
- Using equipment while under the influence of alcohol or drugs
- Modifying or attempting to repair equipment
- Using equipment for commercial purposes without written permission
5. Liability and Safety
Arielle's Party Rentals is committed to providing safe, high-quality equipment and services. However, customers acknowledge and agree to the following:
Equipment Safety
All equipment is inspected and maintained regularly. We provide safety instructions and guidelines for proper use.
Customer Liability
Customers are responsible for the safety of all participants and must follow all provided safety guidelines.
Damage Coverage
Customers are responsible for any damage to equipment beyond normal wear and tear during the rental period.
Insurance
We carry liability insurance for our business operations. Customers may wish to obtain additional coverage for their events.
Emergency Procedures
In case of emergency or equipment malfunction:
- Immediately stop using the equipment
- Contact us immediately at (661) 802-8932
- Do not attempt to repair or modify equipment
- Follow all emergency instructions provided
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Arielle's Party Rentals and is protected by copyright laws.
Use of Our Content
You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
Customer Content
By submitting photos, reviews, or other content to us, you grant Arielle's Party Rentals a non-exclusive, royalty-free license to use such content for marketing and promotional purposes.
7. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be settled through binding arbitration in Lancaster, California.
Jurisdiction
You agree to submit to the personal jurisdiction of the courts located in Los Angeles County, California for any legal proceedings related to these Terms.
8. Changes to These Terms
Arielle's Party Rentals reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.
Notification of Changes
We will notify customers of material changes to these Terms through:
- Email notifications to registered customers
- Prominent notices on our website
- Updates to the "Last updated" date on this page
Continued Use
Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.
9. Contact Information
If you have any questions about these Terms of Service or need to contact us regarding your rental, please reach out:
Business Hours
Our customer service team is available during the following hours: